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Click To Read Our Commitment To Safety

Non-Surgical Orthopedic & Orthobiologic Medical Office Safety Protocol – Asheville, NC

Our Commitment to Safety

We recognize times have changed. Priorities have shifted. Today, nothing is more important than the health and safety of our staff and patients.

With this in mind, we are happy to share the 7 additional steps we are taking to make every visit to our office as safe as possible. These actions are incremental to our normal standards.

Our goal is to add peace-of-mind to the friendliness and clinical excellence you have come to expect. Of course, this is part of an on-going commitment that will evolve with the times. As always, we welcome the opportunity to answer any of your questions and to address all concerns.

We are in this together, and we will never underestimate the power of a smile!

Advanced Staff Training

Each member of our team has completed additional awareness and prevention programs to enhance their knowledge and preparedness.

Sequenced Patient Scheduling

Plain and simple, we are not seeing as many patients. We are allocating more time between visits for coming, going and cleaning.

At-Risk Patient Hours

Relax. We have hours dedicated exclusively to our mature and medically-concerned patients. Let us add peace-of-mind to your next visit.

Online Telemedicine

Some consultations and follow-up visits can be handled online or over the phone. It is a safe and efficient extension of our office. Our intake forms are also available to complete online before appointments as well.

Social Distancing in Place

Fewer chairs in our reception area, helpful signs and one-way traffic in our treatment area make 6’ spacing a practical reality.

Cleaning After Every Appointment

We are super clean as we thoroughly wipe, sanitize, and disinfect all instruments, equipment and surfaces in each room after every patient, including waiting areas. Providers and team also wash their hands between each patient, which is standard practice.

Front Desk and Team PPE

Everyone in our office will have the appropriate ASTM Level 3 masks; we will utilize them based on the comfort of our patients. Don’t worry. We are smiling behind those masks.

Have Questions?
Ask Dr. Pinkston